Returns & Exchanges
We want you to be completely satisfied with your Adanola pieces, which is why we offer a 30-day return period for all items in their original, unworn condition with tags attached. Please note that for hygiene reasons, socks and water bottles are non-returnable unless faulty.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place your items back into their original packaging, ensuring all hangtags remain attached and the garments are free from any marks or scents.
- 3.Generate Shipping Label
Select your preferred return carrier through the portal to download your prepaid shipping label or generate a QR code for paperless drop-off.
- 4.Drop Off and Track
Hand your package over to the designated courier point and keep your proof of postage until your refund has been processed, typically within 10 business days.